Welcome to S&J Maddocks Funeral Services - Offering a premium but friendly funeral service in and around Andover. Feel free to call us on the number below.


How to register a death

The death of a close friend or relative can be distressing and stressful. There are many things to do after someone dies and one of the most important is to register the death. Every death in England and Wales has to be registered within 5 days. This is a legal requirement (unless any Coroner’s involvement prevents this).

Where can I register the death?

You can register a death at any of the Hampshire Registry Offices if the death occurred in Hampshire, or any of the Wiltshire Registry Offices if the death occurred in Wiltshire. Please telephone to make an appointment. If you are unable to attend a Register Office in the relevant county, you may make a death declaration at any Register Office in England or Wales. The declaration will then be sent to the Register Office in the area where the death occurred and the death certificates, together with the authority allowing the funeral director to proceed with funeral arrangements will be sent to you by post. This may cause a delay in arranging the funeral.

Who can register the death?

A death should preferably be registered by a close relative of the deceased (Note: an ex-wife or ex-husband does not qualify to register a death as a 'relative of the deceased'). However, if there are no relatives, it is possible for someone else to register, for example

  • Someone who was present at the death
  • The owner or manager of the residential home or hospital where the death occurred
  • The person making the arrangements with the funeral directors

Whilst not legally necessary, it would assist the registration process if you could bring with you the following documents:

  • the deceased's birth certificate
  • the deceased’s marriage or civil partnership certificate (where appropriate)
  • the deceased’s NHS medical card.

The registration officer will ask you to provide the following details (the questions the registrar will ask appear in full on the back of the envelope for the Medical Certificate of Cause of Death if supplied by the Doctor):

  • date and place of death
  • the deceased’s full names, including maiden name where appropriate, and other names used
  • the deceased's date and place of birth
  • the deceased's occupation
  • the full names and occupation of the spouse or civil partner and whether they are still living
  • the deceased's usual address
  • if the deceased was married, the date of birth of the spouse.

You will also be asked if the deceased was receiving any pensions or allowances from public funds (e.g. Teachers, Civil Service or Armed Forces) and, if so, to supply the relevant pension reference number. This might include pensions from previous employment, or sickness and retirement pensions.

It is important that the information recorded in the death register is correct. If any mistake is made, for example in the spelling of a name or surname or in the description of the deceased’s occupation, it can be difficult to put it right after you have signed the register. You should, therefore, check the particulars in the entry very carefully before you sign.

Registration for deaths occurring in Hampshire

Please call 0300 555 1392
For information and to make an appointment you can telephone the Hampshire Registration Service between 8am and 8pm Monday to Friday, and 9.30am to 4.00pm on Saturdays.

Andover Registry Office

Test Valley Borough Council Offices
Beech Hurst
Weyhill Road
SP10 3AJ

Winchester Registry Office

Station Hill
SO23 8TJ

Basingstoke Registry Office

London Road
RG21 4AN (For sat nav use RG21 4AH)

Registration for deaths occurring in Wiltshire Please call 0300 003 4569 to make an appointment. Monday, Tuesday, Thursday and Friday 9.00am-4.00pm; Wednesday 10.00am-4.00pm

Salisbury Registry Office

The Council House
Bourne Hill

Devizes Registry Office

Crossmolina Buildings
3 - 5 Snuff Street
SN10 1FG
Tel 01225 713007


Call us: 01264 355600
Fax: 01264 355804
Email: info@sjmaddocks.co.uk


S & J Maddocks
Independent Funeral Directors
& Memorial Consultants
Station Approach, Andover SP10 3HN
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